Refund policy

Return and Refund Policy

Return Eligibility

Returns are accepted only for unused products in their original condition and packaging.

Return Timeframe

Return requests must be made within 7 DAYS of receiving the product.

Refund Process

Once the returned item is inspected and approved, refunds will be processed within    3 DAYS to the original payment method.

Exchanges

Exchanges may be offered subject to product availability.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 24 Hours with photos for quick resolution.

Non-Returnable Items

Custom or used items may not be eligible for return.

Return Shipping Costs

Return shipping costs are borne by the customer unless the item is defective or incorrect.

For all return requests, contact us at chefswood.store@gmail.com